BF4 Refunded for no reason

**BigHub** · 10-27-13, 12:37 PM

So I have been trying to pre-load BF4.... the game has been grayed out in my library because it hasn't been released. When I hover my mouse over it, it says that I have successfully pre-ordered it.

Now today the game is no longer in my library and under my order history it says it has been refunded. WTF!

Does somebody have phone number or email address to where I can talk to these assclowns and figure out what the fuck is going on. Somebody is getting an ass chewing. I can't find any email addresses or phone numbers for their customer support... surprise, surprise...

**WileECyte** · 10-27-13, 12:40 PM

https://help.ea.com/en/contact-us/ask?product=origin

**BigHub** · 10-27-13, 12:44 PM

I was just there Wile, its just a bunch of FAQ. I want to actually talk to somebody.

Not go in a giant loop with FAQs. None of them pertain to me or my situation.

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**Kanati** · 10-27-13, 12:47 PM

if you can confirm the refund then just go to greenmangaming and order it.

**deputyfestus** · 10-27-13, 12:55 PM

Originally Posted by BigHub

I was just there Wile, its just a bunch of FAQ. I want to actually talk to somebody.

Not go in a giant loop with FAQs. None of them pertain to me or my situation.

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Things like that is why I use paypal and let them find out whats going on.

**BigHub** · 10-27-13, 01:15 PM

I talked to somebody in their live chat. They got an ass-chewing. They said its a known problem and that it should be fixed by the 29th.

So, we'll see.

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**BigHub** · 10-27-13, 01:15 PM

If not, I will go apeshit on them.

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**moving-target** · 10-27-13, 01:19 PM

you sound like a grumpy old fuck for being only like 22?

**Kanati** · 10-27-13, 01:21 PM

hub... did you ask them "by fixed do you mean I still have the game ordered? or by fixed you mean that when I order again it won't get refuned?"

Because... do you have the game or not?