Thread: Woes of high ranking players

Sorry to hear about your player name being hacked but I'm not surprised. I posted in these forums some time ago about that very risk...when you were talking about retiring the 4 star account. Name hackers routinely go down the list of 4 stars and your time was bound to come sooner or later.

Unfortunately, EA will do nothing about it. I've seen it happen to other players who then get their accounts reset by EA and try to dispute it and EA simply gives them the bird and says "we can't do anything about it".

It was semi retired.... the hackers are going down the list of newly acquired 4 star generals. Here is a graph showing in my estimation when the hacker started using my name. On the 15th of June.

http://bf2s.com/player/47724113/history/Accuracy/

As you can see my accuracy was getting lower as I was using the AT kit weapon/gun more often than usual and my bad lag from summer heat was also affecting my accuracy.
On the 15th of June you can see the accuracy spike up.

Still no response from EA......

Originally Posted by GrandMasterGuess

It was semi retired.... the hackers are going down the list of newly acquired 4 star generals. Here is a graph showing in my estimation when the hacker started using my name. On the 15th of June.

http://bf2s.com/player/47724113/history/Accuracy/

As you can see my accuracy was getting lower as I was using the AT kit weapon/gun more often than usual and my bad lag from summer heat was also affecting my accuracy.
On the 15th of June you can see the accuracy spike up.

Still no response from EA......

The least he could do is get an aimbot when hes hijacking your identity

Hacker TURD hasn't played on my account today and yesterday and still no response from EA.....


Maybe he logged off my account and couldn't get back in from me changing the password/email through gamespy.


Here's my occult curse on this hacker.

Banish
Skill Used / Level Needed: Occult.Spells.Cursing 195 = I'll use some of my XP points
Gp Cost: 500 = Melt down my gold medals I got 1500+
Usage: cast banish <HACKER TURD>
Description: This spell allows you to call upon the powers of evil to banish your foe into the depths of the Abyss from which only death will be their only joy and their tortured screams are their only revenge.
Notes: Do not use this spell lightly! The Abyss is full of nasty auto-attack critters that will shred a weak player to bits. :8

REPLY FROM EA



Hello there

Thank you for contacting us.

It is always distressing to hear that a player may have had their account illegally accessed and the account damaged. Unfortunately, there is very little we can do and very little assistance we can offer with Battlefield 2 soldier accounts. Battlefield 2 Soldier accounts are at their core “Free” IGN/Gamespy game accounts. These accounts are free for users and are used to track your stats and scores. However, because these accounts are controlled by IGN/Gamespy, Electronic Arts does not have direct access to them. As well, because these are basically free accounts that can be created by anyone, IGN/Gamespy provides no support for them outside of their automated password retrieval system.

Though we understand you’ve probably invested a lot of time into your account, we recommend creating a new Battlefield 2 account at this time. We understand this is not what you want to hear, but as I mentioned above, we have no access to change any Battlefield 2 account information. However, account security is very important to us, and making sure you take your account security seriously is a very important initiative here at Electronic Arts.

If you’ve lost access to your Battlefield 2 account because you believe it may have been stolen or accessed with out your permission then there are three possible reasons on how this happen.

1) You’ve used an illegal and unsupported 3rd party program with Battlefield 2. These programs are often just shells for Virus, Trojans and Key logger software. When using this type of software there’s a good chance you’re not only sending your Battlefield login information but also account information for any website you access on that PC.
2) You’ve let a friend or family member use your account, or accessed your account from another PC other then your own. There’s no way you can make sure someone else doesn’t lose your password or that their PC is secure. This means that when you let someone else use your account, or access it from a PC that could be compromised you take a big risk. Never share your account information!
3) The password used for the account was not a strong one. Try reading over this informative page about how to make a strong password and password security. http://www.itc.virginia.edu/accounts/passwords.html

If you believe your PC has been truly hacked, we recommend doing the following immediately. Scan your entire system for viruses. If you have McAfee or Norton’s Symantec anti-virus programs, you should be able to update your .dat or definition files to detect any infection. Both of these will detect Back Orifice, NetBUS, SubSeven, and a variety of other malicious programs. These viruses - also known as “Trojan Horse viruses” - allow someone to get inside your system without your knowledge. Removing the virus is your first and most important step to preventing this from happening to you again. Another virus detection program is The Cleaner located at www.moosoft.com. This program will detect and remove Trojan viruses.
Thanks to the good folks at Symantec Security, we have included a link that has detailed information and FAQs about the Internet and Internet security. The page also contains guides to various dangers on the Internet, glossary of hacking terms, and an online Security Check to test your vulnerability on the Internet. We highly recommend becoming familiar with some of the information as well as some of the solutions that are presented. http://www.symantec.com/securitycheck/

Again, we do wish there was something more we could do for you, but we do not have the tools or the access to return Battlefield accounts to players. EA Customer Support can also not transfer stats from one account to another, modify single or multiple stats on an account, or provide any account management for Battlefield 2 accounts.


If you would like to update your email address, or change your password you can do so via the in game account management system. This will take you to the IGN/Gamespy account login page, which will allow you to update your account information. After you login you can update your email address as well as change your password directly.

If you’ve forgotten your password, you can use the retrieve password option to request a password reset. This request is sent to the current registered Battlefield 2 email address and can only be accessed this way.

Please do not attempt to alter or change your account/persona name as this will reset the Battlefield 2 account and may block access to it.

If you have any other concerns or general questions about Battlefield 2 please try searching our Knowledge Base at http://support.ea.com/.

Sincerely,

EA Rep Ame
Player Relations
Electronic Arts


EA SUCKS! PB SUCKS!


So far the hacker has not been using my name since the 20th.

If you created a game wouldn't you have some kind of program to fix it?
It's like getting your car stolen and there's no police or lowjack to get it back.