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Thread: weird
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02-03-09, 05:38 PM #21
Re: weird
Originally Posted by Phaedro
http://forums.easports.com/mboards/t...hreadID=487270
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02-04-09, 05:48 AM #22
Re: weird
Hello,
Thank you for taking the time to contact us about your incident. Because of Battlefield 2142’s popularity we are currently experiencing issues were some players stats may not be updating correctly after some matches. This can manifests itself as missing stats from particular weapons or items, to missing achievements and Points. We are working as quickly as possible with our Server and Software Engineers to identify these dynamic issues and address them as they come up. We fully expect to have these issues resolved in the near future, but there is a good chance you may experience this from time to time while we work to correct it. We want to express our apology that this is happening but assure you that all our resources are focused on fixing this issue.
Why don’t you guys plan for this type of stuff?
EA/DICE has tried to reduce the possibility of these issues and create systems and redundancy for data loss, the dynamic environment of both the Internet and Massively Multiplayer games of this type can create unforeseen or even unfixable issues. Because of the complexity and size of Battlefield 2142 it’s very difficult to project what type of problems may happen after release when hundreds of thousands of players have access to it. However, Electronic Arts will continue to use all of its resources and tools to make Battlefield 2142 the game we all want to play. We only ask that you give us some time while we work out some of the wrinkles.
Unfortunately, support staff can not alter or modify stats, ranks, kits and badges for Battlefield 2142. The collection of this data is very complex, and as you can imagine with the popularity of Battlefield 2142 an immense undertaking. There is simply no way we can adjust every players score, though we would love to. We do however, review every claim and report so that we can identify any potential issues.
Please keep abreast of new patches and announcements at the Official Battlefield Website located here. http://battlefield.ea.com/battlefield/bf/
Please accept our apology for any troubles or errors you may experience from time to time and your help.
Sincerely,
EARep Hagan
Player Relations
Electronic Arts.
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