Thread: LOST YOUR 2142 CD/KEY READ THIS!!!

If you've lost your 2142 key follow these easy steps:

Step 1
Follow this URL https://account.ea.com/common/login....parsid=4542676

Step 2
Login using your EA account username and password*

Step 3
Go to the "mygames" tab

Step 4
Scroll down your CD key for 2142 will be located here, as well any other EA games!

Lost CD/ media you simply need to contact EA support via e-mail. They will contact you within 24hrs, and provide you a token to EA download to get your install back. Make sure you know your CD key they may ask for this for verification.

*You may have multiple 'accounts' within EA. There's your EA Master Account, and your 'soldier' accounts you used to login to BF2/2142. They aren't necessarily the same. Your master account will contain your keys.

You would be correct dear Watson. :P

I asked to trade my Mac copy of the game for a windows copy, and they sent me a new, windows copy. I'm downloading it right now, and they sent me the response within 1-2 days. Pretty nice.

My message to them

Hello,
I previously owned a copy of Battlefield 2142 on the Macintosh, but no longer own a Macintosh. I would to to see if my Battlefield 2142 registration key could be "transfered" to a Windows based key. The Macintosh key is: <removed> ; If this is not possible, would it be possible to replace my Macintosh based key with a Windows based key? I have a copy of Battlefield 2142 Deluxe edition for Windows. As I understand it, Northern Strike is now "free", so there is no additional content from my copy to a new copy.

Thank you,
Kyle

Their response:


Greetings Kyle,

Andrew here contacting you from Electronic Arts.

I have gone through the e-mail and found that you wish to have the PC version of the game "Battlefield 2142: Deluxe Edition". I am sorry to hear that you came across such an incident.

As a valued customer, I have entitled your account for the above-mentioned game. Please try to download the game through EA Download Manager.

Just for your information, here is the new code for the game "xxxxxxxxxxxx". Please note, that you will not have to redeem the code as it has been already entitled on your account.

In order to download EA Download Manager, please follow below mentioned steps.

1. Download EADM from the link: EA Download Manager - EA Games

2. Install EA DM.

3. Log into your account using your EA account name (email address) and password.

4. You will be able to locate your game in EA DM ready to download.

Hope this information helps !

Keep playing games & enjoy a lot. Thanks for your patience & co-operation !

If you find you need further assistance on this, or any other issue, please don’t hesitate to let us know. Wish you a great week ahead!

Thanks & Regards,

EA Rep Andrew
Tier 2 Customer Support

Guess I never registered my game to my account.

You have multiple 'accounts' within EA. There's your EA Master Account, and your 'soldier' accounts you used to login to BF2/2142. They aren't necessarily the same.

Ah ha, 2 accounts with EA. Found it on the other one. Installing now.

Originally Posted by WileECyte

You have multiple 'accounts' within EA. There's your EA Master Account, and your 'soldier' accounts you used to login to BF2/2142. They aren't necessarily the same.

Correct! I ran into this issue when I helped kyle. I've updated my original post with a foot note to avoid confusion.