Right Media does not control or condone the creation or supply of these ads on your computer.
Occasionally a website or software publisher will bundle our ads with spyware or adware without Right Media's knowledge or consent.
In these cases we're doing everything we can to track down who's doing it and put an end to it.
Pop-up ads originate from two sources: websites that show pop-up ads to generate advertising revenue; or programs installed on your computer can show pop-up ads. Such ad-enabled programs are very often bundled with freeware/shareware and peer-to-peer sharing programs that you may have downloaded.
If you would like help in removing the adware or spyware please see the instructions below or contact us using the Contact Form below, e-mail or phone.
Also, in order to prevent this from happening again to you or others, we also request that you send us the click-through URL so that we may find the party responsible for this problem (instructions on finding click-through URL are below).
How to Remove Unwanted Adware or Spyware?
If you would like to remove these programs, the following links* should be helpful:
http://www.lavasoftusa.com/software/adaware/
http://www.spybot.info
http://www.io.com/~cwagner/spyware/
http://www.download.com/Bazooka-Adwa...
http://securityresponse.symantec.com/avcen..
* Disclaimer: Right Media is neither responsible nor affiliated with these products. Use these with your own judgment.
If the links above do not help you, you can try removing the program yourself, by using the following steps:
Select the 'Start' button at the bottom left corner of your screen.
Select 'Control Panel'. This will open a new window.
In the Control Panel window, double-click on the 'Add or Remove Programs' icon.
This will show you a list of programs. Look for a program that you are not familiar with and remove it.
If this does not work or you would like additional help, you can call or e-mail us for additional help.
Click-Through URL Recovery
In order to help us find the responsible party for this problem, we would also like to ask you to e-mail us, or fill out in the form above, the click-through URL. To obtain this click-through URL:
Select the 'Start' button at the bottom left corner of your screen.
Right-click anywhere on the ad. A menu should appear.
If using Internet Explorer:
Select the 'Copy Shortcut' option
If using Firefox:
Select the 'Copy Link Location' option
Then Paste this information into an e-mail to send to us, or fill it into the form below and send to us.
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