Probably should be a hero

**Guyver** · 07-03-12, 05:03 PM

Originally Posted by deathgodusmc

Blah Blah Blah ROFL

Moving on...

**deathgodusmc** · 07-03-12, 05:05 PM

Originally Posted by Guyver

Proved deathgod was right once again.

Thats what it said folks.

**Walkerxes** · 07-03-12, 05:07 PM

Originally Posted by Guyver

lol....You always try to find some way to not admit when you're wrong. Waste of time. It works, don't blame me just because you're a pushover...or too much of a pansy and think they're going to screw you over no matter what ..so why bother.

9 of 10 times, he's right, Guyver. Calling a Pakistani call center rarely solves Jack, nor shit.

**Guyver** · 07-03-12, 05:16 PM

Originally Posted by Walkerxes

9 of 10 times, he's right, Guyver. Calling a Pakistani call center rarely solves Jack, nor shit.

No, that just means that 9 out of 10 times people give up way too easily.

I'll give you another example. Two weeks after I bought my new video card, Newegg lowered the price by $20. I called them and explained. They looked up the order and then emailed me a $20 giftcard.

I don't give up. If a company owes me something or made a mistake...you can bet your ass that I will keep trying to get what's owed to me...or have the issue fixed.

**dex71** · 07-03-12, 05:16 PM

Enough.

------------------------------------------------------------------------------------------------------------------

And calling CS works sometimes. In fact, sometimes it works GREAT. Tritton comes to mind. I had mic problems well out of the warranty period, and they sent me a brand new pair of headphones. Hell....I think it was Laggy who was having problems with his, and the Tritton rep took the time to register here and talk him through it.

Other times, it goes closer to AE's flow chart of success. Symantec comes to mind. Thanks to their customer service, I will NEVER be a Norton user. They billed me (without any notice....just showed up in my bank statement) for a product I hadn't used in over a year, and never authorized to auto-renew (I never would). When I finally got to a human, they assured me they had it taken care of. I was a believer until the letter from the collection agency showed up.

I wanted to trash their place too......and I bet their customer service would have screwed that up too.

Either way, good customer service will usually get my loyalty, while bad service will lose my business forever.

**deathgodusmc** · 07-03-12, 05:25 PM

Originally Posted by Walkerxes

9 of 10 times, he's right, Guyver. Calling a Pakistani call center rarely solves Jack, nor shit.

I think my favorite 3 to call are ea, sprint, and microsoft. Im always in such a pleasant mood after those.

**DJ Ms. White** · 07-03-12, 05:30 PM

Tech support for the software at the station works great now. I even get to talk to Australians at certain parts of the day.
HT Omega support is great.
Gigabyte support is great.

**Xavsnipe** · 07-03-12, 05:35 PM

I called Microsoft´s 1-800 costumer service number...my key for MS Office wasn´t working (actually I lost it, so when I tried to reinstall I didn´t have it with me

), it was asking me for a security code too, some crazy shit like that....so...I called...a Hindu customer service agent picked the call up...all I had to tell him was I had lost my key and it was asking me for a security code....he asked me the product version..I gave it to him..and he gave me a new key on the phone...no questions asked. My MS Office is working wonderfully well

**deathgodusmc** · 07-03-12, 05:44 PM

Originally Posted by Xavsnipe

I called Microsoft´s 1-800 costumer service number...my key for MS Office wasn´t working (actually I lost it, so when I tried to reinstall I didn´t have it with me

), it was asking me for a security code too, some crazy shit like that....so...I called...a Hindu customer service agent picked the call up...all I had to tell him was I had lost my key and it was asking me for a security code....he asked me the product version..I gave it to him..and he gave me a new key on the phone...no questions asked. My MS Office is working wonderfully well

Now thats fucked up. My last system i called because the numbers wore off on the sticker for the code. I had the receipt for buying the computer, the serial number of the system, model number, and everything else. All i needed was the code because it wore off. The fuckers told me there was nothing they could do shy of selling me a new program. That all took 3 hours on the phone dealing with some guy that i could barely understand.