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Thread: computer case
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10-25-13, 11:03 AM #32
Re: computer case
I know it is more then what you want to spend. I have this case and I like it.
Thermaltake SOPRANO VO900M1N2N Black SECC ATX Mid Tower Computer Case - Newegg.com
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10-26-13, 12:18 AM #33Re: computer case
Could be, but doesn't mean it isn't real and didn't happen. They had 3 flaws in their business that I pointed out to them. 1) Wrong product descriptions on their company web site and 2) a poor ticket system for tech support 3) poor RMA system, also handled by the crappy web support ticket system. This resulted in multiple phone calls, and constantly getting transferred around until I finally got in touch with someone from their PSU side that I explained the problem to and he worked my tickets.
And I had to pay for return shipping for something that was their fault....
If all you are concerned with is product quality, then that is fine, and corsair is great. My incident may be isolated, but it did happen and it left a sour taste in my mouth.
As someone that spends thousands of dollars each year on computer parts, I get the opportunity more than most consumers to deal with customer service when stuff is broken, needs warranty service, etc.
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