Disabled lan port.

**DonVitoJr** · 03-05-10, 02:01 PM

I just moved my computer down stairs to use the LAN line i have instead of Wifi. But i cant use the LAN port on my motherboard. It used to show up on my connections list but now its not there. The computer doesn't recognize that i plug in the LAN cable. What do i do? I'm using XP Pro.

**Phyrelight** · 03-05-10, 02:23 PM

go to the manufacturer of your MB and download/install drivers for it. Also go under the hardware manager and make sure it's not simply disabled.

**Viktor_Olin** · 03-05-10, 03:35 PM

Originally Posted by Phyrelight

go to the manufacturer of your MB and download/install drivers for it. Also go under the hardware manager and make sure it's not simply disabled.

Yep, I bet it was disabled when your WiFi was set up (or never enabled).

**DonVitoJr** · 03-05-10, 04:12 PM

There is no drivers for my MB. I need service pack 2, but i have 3. It wont let me install it, and i tried uninstalling my Wifi software and no luck with device manager.

**Phyrelight** · 03-05-10, 04:20 PM

Originally Posted by DonVitoJr

There is no drivers for my MB. I need service pack 2, but i have 3. It wont let me install it, and i tried uninstalling my Wifi software and no luck with device manager.

Every motherboard made has drivers, they can't function without them. If you bought it as a pre-built system then it will be part of the system software. Can you still get on wireless? If so I can send you a webex invite and fix it remotely. PM me your email addy and phone number. If you are under 18 ask your parents first.

**DonVitoJr** · 03-05-10, 04:24 PM

This is my computer so i can do what ever i want on it. I never installed any drivers on my mobo. This mobo i got from a friend and i was using the LAN port before i got wireless. Currently i'm using my wireless card, i'll shoot you a PM.

**Kanati** · 03-05-10, 07:45 PM

Originally Posted by DonVitoJr

This is my computer so i can do what ever i want on it.

Is it your house? You paying the internet bills? You the one going to sue someone for data intrusion?

You might not have installed drivers, but they definitely do exist. Do you know what brand/model the motherboard is?

**Phyrelight** · 03-05-10, 10:33 PM

I connected to his PC via a remote assistance tool called webex. The on-board NIC doesn't show up in device manager, we installed the NIC drivers from the manufacturers website etc. Unless it's disabled in the bios the PC isn't seeing the hardware. Best guess is that the on-board is dead. I advised he pic up a cheap Ethernet pci card and pop it into an open slot. The motherboard is so old the last bios update was for XP SP2

I asked about the parent thing because if I had children I wouldn't want them handing their phone number out and talking to strangers on the phone.

**DonVitoJr** · 03-05-10, 10:59 PM

Everything works they way it used to. I didn't need to buy a cheap pci ethernet card, the software found it as disabled and I just simply asked it to turn it back on. As for the phone number info, no children were harmed in the assistance provided. I insisted that he get a promotion when I was asked for comments. I just felt like he could use a raise for his own good.

**Phyrelight** · 03-06-10, 08:56 AM

Originally Posted by DonVitoJr

Everything works they way it used to. I didn't need to buy a cheap pci ethernet card, the software found it as disabled and I just simply asked it to turn it back on. As for the phone number info, no children were harmed in the assistance provided. I insisted that he get a promotion when I was asked for comments. I just felt like he could use a raise for his own good.

ROFL. I wasn't sure if it found and re-enabled it. That is good news. Game on!