Weird Internet problem

**DJ Ms. White** · 06-04-11, 03:21 PM

Right, so the past week we've had a problem come up twice. A restart has fixed it, but I would like to know what's going on to be proactive about the situation.

The problem is that any process (Chrome, IE, or anything that needs to connect to a webserver) can't access the internet, BUT I can still ping websites with no packet loss. Tracerts come back normal, too.

Any thoughts?

**Kanati** · 06-04-11, 03:34 PM

DNS if you can't ping the NAMED url... if you can... then not so sure.

**Kanati** · 06-04-11, 03:37 PM

possibly something firewalling port 80 as well... but what would be doing that is the question.

**DJ Ms. White** · 06-04-11, 03:47 PM

I can ping google.com just fine.

**rush2049** · 06-05-11, 11:54 AM

something to check, when you are having this problem give the router a feel.... and visual inspection. How hot is it? does any of the plastic look discolored?

I have seen this before and it was my moden that was burning itself up..... a quick cal to verizon fixed it with a new modem, no charge..... seen similar with routers and cable modems....

**GReYVee** · 06-05-11, 12:49 PM

next time it happens.

netstat -ano

See if there is anything unusual here. And a good way to test if its just port 80 is trying a secure site. since that goes through the SSL port.
My initial feeling is its probably some background process (such as google notifier etc) that is triggering your OS/Firewall to break down and stop moving traffic over certain ports.