Results 1 to 4 of 4
Thread: L4D2 Freezes, reboots to 600x800 and 4-bit colors
-
09-13-10, 12:43 AM #1
L4D2 Freezes, reboots to 600x800 and 4-bit colors
Hello all,
I have looked over the guides and done a lot of searching online regarding this problem, but I have yet to find a solution that works.
Starting a few days ago, whenever I play L4D2 it freezes on me and I have to force a restart. It never freezes when I am exploring the menu or playing the intro cinematic, only after I have joined a game do I freeze. It's usually 3-5 minutes after I have started playing.
When I restart, my computer boots up at 600x800 resolution, and 4-bit color. I cannot fix the problems by changing the settings in Display. Sometimes, my video card kicks up and error and apparently doesn't work. When this happens, I have to delete and reinstall the drivers. If this doesn't happen, I just have to boot into Safe Mode, then shut down, wait a minute, then restart, and the resolution is fixed. But L4D2 keeps freezing.
I have played Plants Vs Zombies with no problem, but I haven't attempted other Valve games.
I have made sure L4D2 is up to date.
I have verified the integrity of the game cache. The first time I did this, Steam found 6 missing files, and downloaded them, but that did not fix the problem. I verified the cache several times after that. No missing files were found, but the problem was not fixed.
I have defragged the cache files.
I have NOT deleted and reinstalled local content yet.
I have verified that my video driver is up to date multiple times.
Does anyone have any idea how to fix this? I figured deleting local content was the next step, but I wanted to make sure other options were exhausted before I did that.
Thank you for your time!
Code:------------------ System Information ------------------ Time of this report: 9/12/2010, 22:20:19 Machine name: AJAXX_DM Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Dell DXP061 BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.5.0 Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs) Memory: 2046MB RAM Page File: 688MB used, 3249MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode ------------ DxDiag Notes ------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (n/a) DirectDraw: 0/4 (retail) DirectInput: 0/5 (n/a) DirectMusic: 0/5 (n/a) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce 8600 GT Manufacturer: NVIDIA Chip type: GeForce 8600 GT DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_0402&SUBSYS_050510DE&REV_A1 Display Memory: 256.0 MB Current Mode: 1680 x 1050 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0012.5896 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 7/9/2010 15:38:00, 6343040 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: nv4_mini.sys Mini VDD Date: 7/9/2010 15:38:00, 10604128 bytes Device Identifier: {D7B71E3E-4742-11CF-6664-092500C2CB35} Vendor ID: 0x10DE Device ID: 0x0402 SubSys ID: 0x050510DE Revision ID: 0x00A1 Revision ID: 0x00A1 Video Accel: ModeMPEG2_C ModeMPEG2_D Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled DDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run ------------- Sound Devices ------------- Description: Logitech USB Headset Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: USB\Vid_046d&Pid_0a0c&Rev_1013&MI_00 Manufacturer ID: 65535 Product ID: 65535 Type: WDM Driver Name: usbaudio.sys Driver Version: 5.01.2600.5512 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 4/13/2008 11:45:12, 60032 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Full Cap Flags: 0xF5F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run Description: Modem #0 Line Playback (emulated) Default Sound Playback: No Default Voice Playback: No Hardware ID: Manufacturer ID: 1 Product ID: 81 Type: Emulated Driver Name: Driver Version: Driver Attributes: WHQL Logo'd: Date and Size: Other Files: Driver Provider: HW Accel Level: Full Cap Flags: 0x0 Min/Max Sample Rate: 0, 0 Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run Description: SigmaTel Audio Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7618&SUBSYS_102801DB&REV_1002 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: sthda.sys Driver Version: 5.10.4991.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 7/24/2006 08:20:00, 1156648 bytes Other Files: Driver Provider: SigmaTel HW Accel Level: Full Cap Flags: 0xB5B Min/Max Sample Rate: 44100, 192000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run --------------------- Sound Capture Devices --------------------- Description: Logitech USB Headset Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: usbaudio.sys Driver Version: 5.01.2600.5512 (English) Driver Attributes: Final Retail Date and Size: 4/13/2008 11:45:12, 60032 bytes Cap Flags: 0x41 Format Flags: 0x444 Description: Modem #0 Line Record (emulated) Default Sound Capture: No Default Voice Capture: No Driver Name: Driver Version: Driver Attributes: Date and Size: Cap Flags: 0x20 Format Flags: 0x0 Description: SigmaTel Audio Default Sound Capture: No Default Voice Capture: No Driver Name: sthda.sys Driver Version: 5.10.4991.0000 (English) Driver Attributes: Final Retail Date and Size: 7/24/2006 08:20:00, 1156648 bytes Cap Flags: 0x41 Format Flags: 0xCC0
-
-
09-13-10, 11:04 AM #3
This sounds like a pretty severe video card failure. Have you tried swapping out video cards (if you've got a spare)? I don't think Plants vs Zombies is going to really be a good test for video performance, because it's relatively non-taxing in terms of video. Try running a 3d benchmarking program and set it to loop, and see if your system fails then. My guess would be that you're experiencing some sort of hardware failure associated with the game, and your reboot symptoms point towards a problem with the gfx card becoming unresponsive.
-
09-15-10, 01:39 AM #4
Thanks for the quick replies.
It seems to randomly happen, but it's always 2-3 minutes after I've started playing, and it's only after I've joined or launched an actual game. I messed around in the menu area for 10 minutes one time, and then just let it set for half an hour at the menu screen and nothing happened. But the moment I start an actual game it freezes 2-3 minutes in.
I will look into running a 3d benchmarking program. Thanks for the suggestions! Unfortunately I don't have a spare video card (though I have a bad feeling I might be needing to get a replacement soon).
View Profile
View Forum Posts
View Forum Threads
Show All Albums
Private Message
View Friends
View Articles
View Blog Entries
Quote
Bookmarks