* WHITELIST REQUESTS *

[Sryx]

My CD-key was stolen

[Nuckle]

My CD-key was stolen

You are going to have to do better than that. How was it stolen? When was it stolen? Is the GUID banned by battle eye? Do you know who has the CD key now? Why can't you get it back?

We treat CD-Keys very serious around here. There are only two reasons that people need to change them. The one you have posted is one of them but requires a hell of a lot of explaining to be done.

[Sryx]

I downloaded a program that improves FPS it turned out it stole my CD-key so i contacted Bohemia and two days later the account got global ban and my brother gave me his coy of the game so that i could play. I was not hacking in any way I was just stupid.

the GUID is banned

[Alundil]

I downloaded a program that improves FPS it turned out it stole my CD-key so i contacted Bohemia and two days later the account got global ban and my brother gave me his coy of the game so that i could play. I was not hacking in any way I was just stupid.

the GUID is banned

Out of curiosity, what is the name of this tool you downloaded to improve FPS?

Sent via highly charged bolt of electricity.

[Sryx]

HEre is the video that was remove cause i TOLD Bohemia heres the email they sent back to me http://www.youtube.com/watch?v=H998LeR31co


Hello,

please send us following information as a reply to this email:

- screenshot or photo of the purchase receipt or email (depending on
whether you have a digital or boxed version)

You can send us history of your purchases directly from Steam
(if you no longer have mail from Steam):

1. Click on "Steam" in the upper menu.

2. Click on "Settings".

3. Click on "View Account History".

4. Switch to "Store transactions", find Arma 2 CO, and send me
a screenshot of the Steam window.

If you recieved the game as a gift please ask the person who
gave you the game to forward you the email and then take a screenshot
of it and send the picture to us. Thank you.


- screenshot of your public IP address from www.whatismyip.com

- screenshot of your Arma 2 and Arma 2 Operation Arrowhead CD keys

- your Arma 2 and Arma 2 Operation Arrowhead CD keys as text in e-mail
message's body

- when did "CD key in use" or "global ban" message show up for the
first time

If you need to know how to create screenshots, please visit this
website:

How to take a screenshot


Do not crop or modify the images in any way, always copy the entire
screen with Print Screen.

If you cannot find your CD key in Steam, please do this:

1. Go to your Steam library.
2. Click on the game.
3. Click on 'CD key' in Links in Library's right menu.


Please send all images in email attachment, do not upload them to any
websites.

Also, please note that the investigation may take some time (up to 2
weeks). We will contact you once we determine if you are eligible for a
new key or not or if we need additional information.

Thank you in advance for the information provided.


EMail:

[Nuckle]

HEre is the video that was remove cause i TOLD Bohemia heres the email they sent back to me http://www.youtube.com/watch?v=H998LeR31co


Hello,

please send us following information as a reply to this email:

- screenshot or photo of the purchase receipt or email (depending on
whether you have a digital or boxed version)

You can send us history of your purchases directly from Steam
(if you no longer have mail from Steam):

1. Click on "Steam" in the upper menu.

2. Click on "Settings".

3. Click on "View Account History".

4. Switch to "Store transactions", find Arma 2 CO, and send me
a screenshot of the Steam window.

If you recieved the game as a gift please ask the person who
gave you the game to forward you the email and then take a screenshot
of it and send the picture to us. Thank you.


- screenshot of your public IP address from www.whatismyip.com

- screenshot of your Arma 2 and Arma 2 Operation Arrowhead CD keys

- your Arma 2 and Arma 2 Operation Arrowhead CD keys as text in e-mail
message's body

- when did "CD key in use" or "global ban" message show up for the
first time

If you need to know how to create screenshots, please visit this
website:

How to take a screenshot


Do not crop or modify the images in any way, always copy the entire
screen with Print Screen.

If you cannot find your CD key in Steam, please do this:

1. Go to your Steam library.
2. Click on the game.
3. Click on 'CD key' in Links in Library's right menu.


Please send all images in email attachment, do not upload them to any
websites.

Also, please note that the investigation may take some time (up to 2
weeks). We will contact you once we determine if you are eligible for a
new key or not or if we need additional information.

Thank you in advance for the information provided.


EMail:

This is being reviewed.

Send me via private message a link to the site that you used to download this program that would improve your FPS. Do not post it here.

[Sryx]

I found it on youtube witch i linked but it was remove cause i told Bohemia about it. thats it no website or nothing

[Nuckle]

I found it on youtube witch i linked but it was remove cause i told Bohemia about it. thats it no website or nothing

Gotcha

Please be patient while we discuss this situation in the admin area.

[HungerForce]

[SsT] Isarde STEAM_0:0:16680239

[dustyCALIBER]

I will get you info later today so I can be added to the list