Steam Support "Bots"

**Guyver** · 01-03-10, 03:11 AM

I'm seeing this A LOT on the CS:S forums. I'm not sure that we need a sticky for every game forum, but we need a stickied topic somewhere that informs the TTP public that no one from Steam Support will EVER ask for your account information via chat.

This is important that everyone knows this because if your account gets phished, and you end up with a VAC ban...well, we all know where that can and has lead to. This is also important because of the recent sales on DoD:S and CS:S

Many new people are trying these games...protect your account and your image here at TTP.

**!Qtip** · 01-03-10, 01:20 PM

That would suck pretty bad

... I dont even want to think about my account being stolen again!

**Bunni** · 01-03-10, 01:44 PM

you know when you try to send your password, steam catches it and explicitly states DO NOT SEND YOUR PASSWORD!

LISTEN TO THESE MESSAGES, DO NOT SEND YOUR PASSWORD TO ANYONE!

**Graverunner** · 01-03-10, 01:52 PM

it also says at the bottom of EVERY CHAT WINDOW YOU OPEN that steam or valve will never ask you for that stuff.

**!Qtip** · 01-03-10, 02:41 PM

I got my stolen from my email some how...! it was long time ago and i didnt know much about the computer part and the internet part at all... i was pissed though..

**Bunni** · 01-03-10, 02:49 PM

My Steam account password is a unique password that i use soley for my steam account, i have it saved and secured in a highly encrypted password vault. I only copy and paste the password and never type it. So even if there was a keylogger on my computer, they would never discover my password.

**Whiskey_dod** · 01-03-10, 03:03 PM

Originally Posted by Bunni

My Steam account password is a unique password that i use soley for my steam account, i have it saved and secured in a highly encrypted password vault. I only copy and paste the password and never type it. So even if there was a keylogger on my computer, they would never discover my password.

Where can I get one of these password vaults? I have a really bad memory, and tend to forget ALOT of things.

**!Qtip** · 01-03-10, 03:05 PM

Originally Posted by Whiskey_dod

Originally Posted by Bunni

My Steam account password is a unique password that i use soley for my steam account, i have it saved and secured in a highly encrypted password vault. I only copy and paste the password and never type it. So even if there was a keylogger on my computer, they would never discover my password.

Where can I get one of these password vaults? I have a really bad memory, and tend to forget ALOT of things.

LOL! I have the same password for everything that I have!

**GReYVee** · 01-03-10, 04:24 PM

Originally Posted by Bunni

My Steam account password is a unique password that i use soley for my steam account, i have it saved and secured in a highly encrypted password vault. I only copy and paste the password and never type it. So even if there was a keylogger on my computer, they would never discover my password.

While this combats a key-logger, an application can also easily subscribe to the windows clipboard ring and monitor it. The only high secure method involves all three of these

a) strong password
b) hardware password fob
c) common sense.

Shame that steam doesnt offer password fobs (to my knowledge).

**Arreo** · 01-03-10, 07:51 PM

Originally Posted by Arreo

Steam added some new security measures that greatly improve account security.

Why should I verify my email address?

Verifying your email address with Steam improves the security of your Steam Account. Once you've verified your email address with Steam, both your Steam Account password and access to your email account are required in order to make any changes to your Steam Account credentials, such as your password, secret question and answer, and contact email address. This helps further protect your Steam Account from being stolen by a potential phisher.

How do I verify my email address?

Verifying your email address with Steam is a simple process:

1. Right-click on the Steam icon in the System Tray and select Settings or press the Settings button in Steam's File menu.
2. Click the Verify email address button.
3. Follow the on-screen instructions.
4. You should then receive an email message from Steam Support.
5. Click the unique link provided in this email message to finish verifying your email address. The web page which then launches will confirm your success.

https://support.steampowered.com/kb_...5151-RUAS-1543

Seriously, all of you should do this.

And don't use the same password for everything...