Sound Loop Crash *onto a fix maybe, need testers*

**imported_Violent** · 11-14-09, 11:49 PM

Ever since i first played L4D I've been getting Sound Loop Crashes, i have tried all types of fixes from mat_queue_mode 0, setting affinity, setting priority, different drivers, running the game on the lowest settings(disabling shadows, shaders, tweaking paged memory pool), lowering audio quality.

I would normally have to alt-tab, or ctrl-alt-delete and pray i could click the game and get back in, but more often than not would end up having to end process. Whilst playing today i had the usual sound loop crash and after being irritated by the sound i tapped the mute button on my keyboard.... well to my surprise my game recovered from being frozen, shocked i tested this multiple times, game would sound loop freeze, id tap the mute button and i could resume killing.

Now, up to this point i always thought i was having an issue with my processor speed which is still possible, or maybe a video problem i still don't know honestly (i have also tried lowering audio quality and such as stated above).

The reason for this post is hopefully for other people who are having this problem other than myself to try to keyboard mute the game (assuming your keyboard has a "Mute" button) as soon as it locks up in a sound loop freeze and see if that will free you up instead of having to alt-tab or ctrl-alt-delete and force end L4D.

(note right now my laptop is hooked up to my 46" flat screen so that is why the resolution is high)

Code:

------------------
System Information
------------------
Time of this report: 11/15/2009, 00:22:33
       Machine name: RYU-PC
   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339)
           Language: English (Regional Setting: English)
System Manufacturer: Acer
       System Model: Aspire 8920
               BIOS: Ver 1.00PARTTBL6
          Processor: Intel(R) Core(TM)2 Duo CPU     T7500  @ 2.20GHz (2 CPUs), ~2.2GHz
             Memory: 4094MB RAM
          Page File: 1558MB used, 6803MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
     DxDiag Version: 7.00.6002.18107 64bit Unicode

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 9500M GS             
     Manufacturer: NVIDIA
        Chip type: GeForce 9500M GS
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0405&SUBSYS_01451025&REV_A1
   Display Memory: 2289 MB
 Dedicated Memory: 497 MB
    Shared Memory: 1791 MB
     Current Mode: 1768 x 992 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
   Driver Version: 8.16.0011.8681 (English)            

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_10250145&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5969 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/28/2009 11:40:58, 2018080 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_10250145&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5969 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/28/2009 11:40:58, 2018080 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek HDMI Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_10250145&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5969 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/28/2009 11:40:58, 2018080 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5969 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/28/2009 11:40:58, 2018080 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

If any other of my system info is needed to clarify things please ask =)

Happy Hunting!